We, ie the company TRANSILVANIA RAVEN SRL, headquartered in B-dul Mihai Viteazu, no. 33, Zalău, Salaj County, CUI RO29663664, J31 / 41/2012, we have taken the necessary technical and organizational measures in order to respect the security and integrity of your personal data.
Thus, the processing of personal data is done in accordance with the legal provisions regarding the protection of personal data, including EU Regulation 2016/679 (hereinafter GDPR).
Please take into consideration that our services are addressed exclusively to people who have reached the age of 18 and we do not process the data of minors.
If you choose to use our site or benefit from our services, we may collect the following personal information about you:
The information we collect is necessary to provide you with accommodation services or to respond to your requests, and if you refuse to provide it to us, you may not be able to take full advantage of our services.
We collect information about you in three ways:
When you interact with us we will collect personal data and use them for the following purposes:
Your data will be stored exclusively for the period necessary for the provision of services, the settlement of your requests or the settlement of any disputes.
Also, certain data will be stored for the period provided by law, for example:
At the end of the storage period the data will be destroyed or anonymized, depending on their storage format.
We guarantee that your data will not be transferred, sold or rented to individuals or legal entities without your consent. However, we may disclose your data to third parties to ensure that you can benefit from our services, such as to service providers who operate our website or online payment system, marketing agencies, public authorities or institutions. .
Your data will not be transferred outside the European Economic Area.
According to the applicable legal provisions, you benefit from the right of access, the right to rectification, the right to delete data, the right to restrict processing, the right to data portability, the right to oppose the automated individual decision-making process.
To exercise these rights, you must provide us with a written request containing your complete identification data and the requests you wish to resolve, using the following contact details:
Our contact details:
You also have the right to file a complaint with your local data protection authority at any time. The data protection supervisory authority in Romania is:
The National Authority for the Supervision of Personal Data Processing
Bld. General Gheorghe Magheru 28-30,
Tel: 031 805 9211
In case you choose to provide us with the personal data of other people, such as when you when you book a room on behalf of others or when you want to transfer a voucher, you assume responsibility on how you obtained this data legally and you have a legal basis for processing their personal data, in accordance with GDPR. We are not responsible for violating the rights of those persons.